Service Design in Government 2015: overall review

Service Design in Government is on it second year.

I was impressed with the drastic evolution since its first year: 20 countries represented and about 150 participants on both days.
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Service Design in Government 2015: day 2 take-aways

Design in Policy Making

Keynote by Andrea Siodmok who spoke about her experience working with Policy Lab UK.

What can designers bring to policy-making: Continue reading

Should government websites look fancy?

Recent years have seen in increase in government websites stepping away from the traditional ‘template’ for government sites (especially local authorities), towards more user-centred modern-looking interfaces. – a pioneer

In the past, most local authorities websites were organised using the same structure based on the [EDIT: replaced LGSL by LGNL] Local Government Navigation List (LGNL) and built upon ‘rigid’ old-fashioned platforms.
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