Ethnographic Methods in UX, by Anne Kehlet

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After a long hiatus, last night I attended another great Cambridge Usability Group event.

The topic was Ethnographic methods in UX and was delivered by Anne Kehlet who is an Anthropologist turned User Experience Researcher, with extensive experience in ethnographic methods and, more importantly, how to transfer these methods into the more pragmatic world of UX.
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Service Design in Government 2015: overall review

Service Design in Government is on it second year.

I was impressed with the drastic evolution since its first year: 20 countries represented and about 150 participants on both days.
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